In December, Circus Mojo was honored with the Cincinnati Children’s Hospital Medical Center’s Orthopaedics Department H.O.P.E. (Highest Orthopaedic Patient Experience) award.
Circus Mojo has been bringing the Circus Wellness program to Cincinnati Children’s for five years. Circus Mojo recently contracted with C.A.R.E Consultancy, Contemporary Applied Research & Evaluation, to track the patient experience and the effectiveness of the Circus Wellness program. In the most recent report of the 441 people surveyed, Circus Wellness received a 95% satisfaction rate for improved quality of experience in waiting rooms and clinics.
“We have been working with Circus Mojo for five years. They are contracted to spend three mornings or afternoons in our Orthopaedics waiting room. Each morning, I send Circus Mojo an email with our expected patient volume for the day. If the volume is high, Paul and his team know their Circus Wellness services are needed. On very high volume days, I send a “Calling All Clowns” or “Send In The Clowns” message and quickly get a response that they are on their way,” said Sandy Singleton, Business Director, Division of Orthopaedics at Cincinnati Children’s Hospital.